01
Rent collection
Accurate collection, tracking, and landlord reporting.
Property Management
Property management, without the noise.
Everything we do to protect your property, support your tenants and keep your tenancy running smoothly across North West and East London.
Property Management Services
Everything handled, day to day.
From tenant communication and rent collection to compliance, maintenance and end-of-tenancy administration, we manage the details that keep your tenancy running smoothly.
02
Tenant communication
Prompt, professional day-to-day tenant liaison.
03
Repairs and maintenance coordination
Trusted contractors coordinated from first report to finish.
04
Property inspections
Regular visits with clear, practical updates.
05
Deposit handling
Deposits managed carefully and documented properly.
06
Compliance and safety certification management
Deadlines monitored and certification kept in order.
07
End-of-tenancy administration
Move-out coordination handled cleanly and efficiently.
08
Coordination with managing agents, freeholders and residents
External parties managed without the back-and-forth.
09
Service charge and ground rent management
Ongoing charges tracked and paid on time.
Not seeing what you need?
Let’s talk about your property.
If there’s something specific you need support with, we’re here to help. Reach out and speak to our team.
What We Cover
Clear support at every stage.
As your level of support increases, so does what we take off your plate.
|
Tenant Found
|
Move In
|
Monthly
Management |
Maintenance
|
Renewal
|
Move Out
|
|
|---|---|---|---|---|---|---|
| Lettings Only | − | − | − | − | ||
| Rent Collection | − | − | − | |||
| Fully Managed |
We moved from a larger managing agent and immediately noticed the difference. Communication was faster, clearer and more proactive.
Landlord, Hackney
Why Landlords Choose Avello
What a calmer tenancy actually looks like.
One point of contact
Your tenants deal with us, not you.
Issues resolved quickly
Maintenance is coordinated promptly and properly.
Compliance taken care of
Certificates, deadlines and legal requirements stay on track.
The admin fades away
Rent collection, renewals and day-to-day management are handled for you.
Common Questions
Quick answers.
Everything landlords ask us most often.
How quickly do you respond to maintenance issues?
We triage issues as they come in, prioritise urgency and keep landlords updated where approval is needed.
Can I approve works before they happen?
Yes. We can work within agreed limits and seek approval first for anything outside those instructions.
Do you work with overseas landlords?
Yes. Clear reporting and one point of contact are especially useful when you are managing your property from abroad.
Can I switch from another managing agent?
Yes. We can guide the handover and help make the transition as smooth as possible.
Do you manage HMOs?
We can advise on suitability and requirements depending on the property and location.
Ready When You Are
Let’s discuss your property.
Whether you’re letting for the first time or looking for a more proactive management partner, we’d be happy to help.